Surna has the people and knowledge to support you all the way

Warranty Service

Surna, Inc., warrants its products to the original purchaser against any defects that are due to faulty material or workmanship for a period of one year from date of shipment unless otherwise noted in the product manual.

In the event that a defect is discovered during the warranty period, Surna, Inc., agrees that, at its option, it will repair or replace the defective product or refund the purchase price, excluding original shipping and handling charges. Any product repaired or replaced under this warranty will be warranted only for the remainder of the original product warranty period.

Frequently Asked Questions

    What is chilled-water climate control, and how does it work?

    What benefits will I get from water cooling?

    Is water cooling complicated?

    Isn’t water cooling more expensive than HVAC?

    How much chilling capacity is needed to cool my garden?

    Why are Surna chillers better than other cooling systems available on the market?

Customer Support

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